1. How can I be sure of the quality of the jewelry I buy?
We only offer high-quality jewelry made from genuine gold materials and all our products are accompanied by authentication certificates confirming the quality of the stones and metals used.
2. Can I request a custom design?
Yes, we offer a custom jewelry design service. You can contact our team to provide the details of the design you want and we will design the piece according to your requirements.
3. What are the available payment methods?
We accept payment through a variety of methods such as credit cards, bank transfers, and cash on delivery (in some areas).
4. Is the jewelry covered by a warranty?
Yes, all our jewelry is covered by a warranty that covers manufacturing defects. Please contact us if you encounter any problems with the product.
5. Can I return or exchange the product?
Yes, you can return or exchange the product within [2] days of receipt, provided that it is unused and in its original condition. Please review our return and exchange policy for more details.